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Shipping and Returns

Service Delivery Standards

Once you have placed an order with Stronghold Fabrications you will receive a confirmation email from us to confirm that your order has been placed. Orders placed on a weekend or a public holiday will be processed on the next business day. On average, most orders will take up to 10 working days to be processed once the order is finalised (excepting Christmas, Easter periods and other periods of high demand).

Shipping

Prices quoted on this site are for pick up only. Stronghold Fabrications can deliver your order to site, for an additional cost. These costs are quoted on an individual basis. For more information about our delivery options click here

Acceptance of the Goods & Refunds

The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault. Stronghold Fabrications does not accept refunds for:

  • change of mind;
  • faults caused by the misuse in any way that contributed to the fault; and,
  • a problem or fault that is completely outside of our control.

Cancellation

In the event of the cancellation of an order a non-refundable fee of $100 will be charged to cover administrative costs incurred.

What our Customers say

“Frantom Building has been in the custom building market in Residential homes in NSW for 15 years. We have worked with Scott and his team from Stronghold Fabrications in all aspects with steel, from design, shop drawings, and delivery. Their attention to detail has been proven in the perfection of the finish in their products and servicing ability. We look forward to moving into the future with Stronghold Fabrications.”

Ed Poulton Director Frantom Building Pty Ltd

“Just wanted to thank you for another awesome job. The steel you supplied for our home at Lilli Pilli went together perfectly and the 3D model was a great tool for us to use both during the install and for planning the final finishes on the project. Keep up the great work!”

Dave, Nitro Stainless Pty Ltd

“Thank you for another successful and efficient project completed by your team. Consistently well produced steel products from Stronghold Fabrications have ensured installation always goes smoothly on our projects. Your installers ability to work in with our teams onsite to ensure any site issues do not cause delays is a refreshing change. Thank you.”

Nicholas Klapsogiannis, General Manager, VantageCorp Pty Ltd
Man